# Audit a $1,200 dental bill and draft insurance appeals with ChatGPT

Writer Jamie Phillis used ChatGPT to spot questionable charges on a dental bill, then draft an appeal, a second-level appeal and a state insurance complaint. The first appeal was denied and the case never formally closed, but the office never billed her the roughly $1,200 balance.

- Blaze Score: 73/100
- Proof: One public report
- Difficulty: Beginner
- Tools: ChatGPT
- Setup time: 1 hr
- Monthly cost: Free
- Saves: about $1,200 never billed
- Source: https://finance.yahoo.com/sectors/healthcare/articles/used-ai-dispute-1-200-090501187.html
- URL: https://www.blazefish.com/use-case/audit-a-1200-dental-bill-and-draft-insurance-appeals-with-chatgpt/

### Steps

1. Collect the itemized bill, your explanation of benefits and your plan's appeal instructions.
2. Remove your member ID, date of birth and other identifiers before uploading anything.
3. Ask the assistant to explain every line and flag duplicates, unconsented services or charges over the plan's allowed amount.
4. Have it draft an appeal letter in the insurer's required format, then edit it yourself.
5. If denied, upload the denial letter and ask for next steps such as a second-level appeal or a state insurance complaint.
6. Keep copies of everything you send and note call dates.

### Prompt

```
I'm attaching an itemized dental bill, my explanation of benefits and my insurer's appeal instructions (personal details removed). Explain each charge in plain English. Flag anything that looks duplicated, billed without my consent, or priced above my plan's allowed amount, and say why. Then draft an appeal letter that follows the insurer's format, cites the specific line items, and states what outcome I'm requesting. Keep it firm and factual.
```