AI agent use cases
Every use case is scored out of 100 for proof, payoff, ease and cost. Filter to what fits you, then copy the prompt.
9 use cases
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64
Auto-close thank-you replies and prioritize support tickets with ChatGPT
Allen Lai's customer experience team at Otter.ai used Zapier and ChatGPT to spot reopened Zendesk tickets that only said thanks and close them, and to tag new tickets by urgency and category. Over 1,000 tickets were auto-solved in three months and more than 10,000 were enriched and routed.
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60
Build a small automation without code by describing it
Describe the job in one sentence and let an automation tool's built-in agent wire the trigger, steps and apps, then test it with one real example.
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59
Generate 2,000+ qualified advertiser leads in a month with a web-searching agent
Andrew Harding at Slate Studios built a Zapier Agent trained on Slate's advertiser personas that searches the web for target accounts and contacts and drops them into Google Sheets. One agent produced more than 2,000 qualified leads in its first month.
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59
Cut sales-to-onboarding handoff prep from 25 hours a month to under one
Amber Sharp, Director of Sales at Tivly, built Zapier agents that sort inbound email by client stage, answer new-client questions from company knowledge, and compile a plain-language handoff scorecard for the next account owner. Transition prep fell from about 25 hours a month to under one while onboarding volume rose more than 165%.
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59
Triage your inbox and draft replies every morning
An agent labels new email by urgency, summarizes the long threads, drafts replies to the routine ones and gives you a short list to handle yourself.
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55
Resolve 47,000 support tickets a month with an AI triage-and-reply workflow
Eric McNulty at Mercari built a large Zapier workflow that classifies every support ticket, pulls the matching policy text from Google Sheets, and drafts or sends replies, with low-confidence cases going to a person. It answers about 97% of tickets first and frees more than 3,000 agent hours a month.
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54
Organize a year of receipts into an expense and tax summary
Forward receipts to one inbox and an agent sorts them into categories, totals them by month, and builds a summary your accountant can use.
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54
Repurpose one post into a newsletter, X thread, LinkedIn post and Shorts script
When a post goes live, an agent pulls the five best takeaways and writes a version for each channel, queued for your approval.
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49
Watch competitors and get a weekly “what changed” brief
An agent checks competitor sites, pricing pages and announcements each week and tells you only what changed and what it might mean for you.