Work & operations use cases
Inbox, reports, meetings, documents and back office.
5 use cases
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56
Turn repeat WordPress hosting chores into one-command agent skills
Austin Ginder of Anchor Hosting built 22 Claude Code skills that run tasks like site migrations, backups, malware cleanup and plugin patching across about 2,900 WordPress sites. A migration that took 20-30 minutes of hands-on terminal work now starts with one command and runs while he does other things.
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55
Resolve 47,000 support tickets a month with an AI triage-and-reply workflow
Eric McNulty at Mercari built a large Zapier workflow that classifies every support ticket, pulls the matching policy text from Google Sheets, and drafts or sends replies, with low-confidence cases going to a person. It answers about 97% of tickets first and frees more than 3,000 agent hours a month.
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58
Automate payment support tickets end to end, cutting handling to about 70 seconds
Koralplay, an 85-person gaming software company led on this by COO Didier Caroff, built an n8n workflow that logs into its back office, looks up a stuck payment, checks regulatory status, replies to the customer and updates the ticket. About 70% of payment tickets in one market are now handled automatically, saving roughly 616 hours a week.
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58
Draft 80% of a government proposal in about 25 minutes from the solicitation file
Field Aerospace, an aircraft modification firm, built n8n workflows that split uploaded solicitations into sections, pull out every requirement, and draft responses from approved past-performance material. A first draft that used to take three or four people about two weeks now takes roughly 25 minutes.
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48
Get a weekly business report in plain English
Every Monday an agent pulls traffic, signups and sales, writes what changed and why it might have, and suggests three things to do this week.